Shipping Protection
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Please read these Terms before using the Site. By using the Site, you hereby represent, warrant, understand, agree to and accept these Terms in their entirety whether or not you register as a purchaser on the Site ("Users").
TekkiTake site is owned and operated by Georgian Enterprises Private Limited / TekkiTake, registered in Bangalore, India. These Terms of Use (the "Terms" or "Agreement") set forth the terms and conditions under which individuals may use the websites www.tekkitake.com
These Terms include the Company’s Privacy Policy, which is incorporated herein. If you object to anything in these Terms or the Privacy Policy do not access and/or use the Site.
These Terms, including the Privacy Policy, are subject to change by Company at any time. We will notify you about significant changes in these Terms by sending a notice to the email address registered in your account, or by placing a prominent notice on our Site, so that you can choose whether to continue using our Site. Changes or clarifications will take effect immediately upon posting of the updated Terms on our Site. You should periodically check the Site for updates. Any use of the Site or the Products (as defined below) by you after the effective date of any changes will constitute your acceptance of such changes.
If you need to contact us please email us using our online form care@tekkitake.com
Registered office: Georgian Enterprises Private Limited / TekkiTake, 1160, Ground Floor Vaishnav Mansion 23rd Main, HSR Layout, Sector 2, Bangalore, KA, IN,560102
TekkiTake.com is completely dedicated to your total satisfaction. All of our terms and conditions have been put in place to protect the interests of our customers and to provide the best possible service to you all. Outlined below are all of our terms and conditions.
If you want to buy from this site or use our web site you can only do so on these terms and conditions, and by using this web site you are agreeing to be bound by them. Although they are written in small print, they are designed to be fair to both parties.
By placing your order on TekkiTake.com you agree to the following terms and conditions:
Accepted Methods of Payment
For security details, please see our privacy statement.
Shop with confidence at TekkiTake.com using our secure server, verified by Verisign. Once you've decided what you want to buy, you can pay through gateway which accepts all major credit and debit cards.
If you are ordering outside of India, please be aware that your credit card company may charge a currency conversion fee.
There is no fee payable if you pay with our payment gateway. Please note that when ordering items, when paying with payment gateway, full payment is taken at the time of ordering. To cancel or amend an unshipped order please use our online form to contact us.
**Cash On Delivery (COD)**
CURRENTLY NOT AVAILABLE
COD convenience fee charges of 50/100/200 INR based on order value is charged by courier companies as COD collection fee. If you want to avoid these charges, please use prepaid mode of payment using credit/debit cards, net-banking or wallets like Paytm, Mobikwik etc. Please check the serviceability of COD pin codes on the cart page. If not serviceable, we reserve the right to cancel your order. The Max of 5000 INR COD orders are allowed.
A Phone verification for all the COD orders has been mandatory at TekkiTake India, a auto call verification will be done through system once you place a COD order. If missed, a manual calls will be initiated.
Tax Charges
VAT stands for value-added tax, which is charged on all goods and services within India. All our products include VAT in the displayed price. VAT invoice will be stored along with your order shipment.
Buying Products on Our Website
All of our prices are inclusive of VAT. Delivery charges will be calculated during the checkout process, after you choose your preferred delivery method.
We may change the price of any product at any time before you place an order. If the goods you have ordered are not in stock, we may send an e-mail to inform you, at which time you may cancel your order.
We do our best to accurately estimate when items will be dispatched and/or delivered; however, these estimates are based on several factors over which we have no control and as such, time for dispatch and/or delivery shall not be of the essence of the contract and should be considered as rough estimates only.
*** Product image for illustration purposes only. Actual product color may vary slightly from the image due to monitor setting and brightness level of the screen.
Note:
All transactions are subject to KARNATAKA State VAT.
Cancellation Policy
You can cancel your orders that are not yet dispatched. Customer’s should inform TekkiTake.com by using our online contact form.
If you request order cancellation post the dispatch of the shipment or Reject delivery of shipment. Two Ways shipping charges of up to 250-300 INR will be deducted from the refund.
TekkiTake reserves the right to cancel the order in any circumstances, not limited to unavailability and non-serviceability of the order.
You will be credited with a full refund within 5-7 working days from the date of cancellation of the order through original mode of payment.
Special Considerations
All orders may be placed on hold for further security verification if billing and shipping information is different and order exceeds over 5000.
Discount Coupons and Offers
Coupons can be used to avail additional discount on each purchase. Coupons are valid for only specific products. Multiple coupons are not allowed for single purchase order. COD (cash on delivery) orders will be not considered and auto cancelled with special discount coupons. TekkiTake reserves the rights to modify or change any discount coupons or offers without any prior notice.
Your Content Submission for Custom Orders
TekkiTake has every right to reject any requests for customized orders if the content contains any offensive, threatening, obscene, pornographic, or profane material.
Modification of Terms
These Terms may be amended by TekkiTake at any time. Such amended Terms shall be effective upon posting. By continuing to access or use the Site after such posting, you will be deemed to have accepted such amendments. You are advised to regularly review any applicable terms and conditions. Company reserves the right to discontinue or make changes or updates with respect to the Site or the contents of the Site at any time without notice. Company reserves the right to restrict, refuse or terminate access of any person to the Site or any part thereof effective immediately without notice at any time and for any reason whatsoever at its sole discretion.
Why hasn't my package arrived yet?
INDIA :
Updates: 12th May 2021
Accepting Orders for all Products in Most Pin codes
We are accepting orders for all products in most pin codes. Depending on the on-ground situation in some areas, Delivery times could be longer than usual. Estimated 7-10 working days for Green/Orange Zones and 10-14 working days for Red/Containment Zones, But might be longer also.
All Orders will be booked via available third party courier partners based on service availability. No order cancellation shall be accepted after the dispatch of shipment. COD (Cash on Delivery) payment mode is not available at the moment.
For safety measures, Courier partners might be quarantining the shipments before delivering to you. We request you to kindly cooperate.
Our Courier usually delivers within 3-5 working days to tier 1 cities, but sometimes may take up to 5-7 working days to tier 2 areas. This does not include weekends or holidays.
India Post Priority service usually delivers within 4-6 working days to tier 1 cities, but sometimes may take up to 7-10 working days to tier 2 and up to 14 days to tier 3 areas. This does not include weekends or holidays.
If your question was not answered in our support topics, please click here to contact us.
What is your policy on lost or delayed packages?
Please make sure to double check the shipping addresses to ensure the delivery.
If item returns to us due to incorrect shipping information, we will notify our customer known it is been returned by the post office, and automatically give customer refund for the purchase; however the Shipping and handling Charge is non-refundable.
If Item (Prepaid Order) doesn't deliver within 14 working days post dispatch date, an auto refund will be applied considering the item lost in transit through courier company.
If Item (Cash on Delivery order) doesn't deliver within 7 working days post dispatch date for Tier 1 cities and within 10 working days post dispatch date for Tier 2 cities, Customer will have the rights to cancel / reject the order/shipment and same will be returned back us.
We do not guarantee the delivery time; delivery issue is upon the shipping company, FedEx , Bluedart, Ecom Xpress etc (or the Post Office of the country).
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We will try our best to ship out the purchased item within 1 or 2 Business days.
Our office is closed on weekends and holidays. Orders placed on weekends and holidays will be processed the next business day. Additionally, orders placed after 10:00 am India Standard Time will be considered placed on the next business day.
Shipping Policy
Please make sure to double check the shipping addresses to ensure the delivery.
If item returns to us due to incorrect shipping information, we will notify our customer that order has been returned and why it was been returned, and automatically give customer refund for the purchase, minus any shipping charges.
All in-stock items will ship within 1-2 business days (This policy is applicable to all shipping methods).
Any orders that are placed after 10:00 AM will be processed the following business day.
When paying with our payment gateway, your order will not ship till eCheck clears the payment.
We do not ship partial orders; your order will be packaged for shipment when all items are ready for shipment.
Delivery Terms
All orders received after our 12pm deadline will be processed on the following working day. Working days are Monday to Saturday; we do not process orders on weekends or on holidays. For example, place your order after our 10 am deadline on Saturday and your order will be processed by us on the following Monday. Delivery days exclude weekends and holidays.
**Cash on Delivery (COD)** CURRENTLY NOT AVAILABLE
COD convenience fee charges based on order value is charged by courier companies as COD collection fee. If you want to avoid these charges, please use prepaid mode of payment using credit/debit cards, net-banking or wallets like Paytm, Mobikwik etc. Please check the serviceability of COD pin codes on the cart page. If not serviceable, we reserve the right to cancel your order. Phone verification is mandatory for all the COD (Cash on Delivery) orders.
A Phone verification for all the COD orders has been mandatory at TekkiTake India, a auto call verification will be done through system once you place a COD order. If missed, a manual call will be initiated.
Where is my order?
After you have placed your order online, we will send you an order confirmation email with the subject line ‘tekkitake.in order confirmation'. In the body of this email you will find information about when your products will be delivered.
If you haven't received this email within 48 hours of placing your order or your products have not been delivered within the timescale stated in the email, then please send our Customer Service team by using our online form between 10 am and 6 pm Monday - Saturday.
Collecting your order
Currently it's not possible for you to order from the Website and pick up from our warehouse. Neither is it possible to reserve "call and collect".
Delayed/Lost Delivery
If you have not received your order within 15 working days of dispatch (not including Sundays & holidays), you must immediately advise TekkiTake Customer Services of the delay/loss.
In the event of a replacement order being sent to you, all replacement item’s will be sent to you followed by confirmation of non-delivery.
How do I return my package? Do I need to include anything?
Items purchased from TekkiTake website can be returned by creating a return request.
If the customer had purchased our products from other market places please contact them first , if the return window is still open
- Return must be made within 10 days from purchase date
- The goods must not have been used, Protective films on products must be intact and must be complete with all components and the packaging must not be damaged. Note that if these conditions are not met we may not accept returned goods;
- Refunds are given for the complete cost of the product, minus any shipping charges, as tekkitake.com offers free standard shipping on almost all orders.
- Return /Exchange shipping cost should be borne completely by customer.
For screen protectors/glass products no refund or exchange will be offered after installation took place, this policy applies purely due to the nature of the product.
If you have installed and believe that item is faulty, we will need to see close photo of the screen/glass on the device. If you are contacting us without providing above info/picture because you have removed screen protector/glass from your device, no refund or exchange will be offered. All problems need to be reported immediately for a refund / replacement or within warranty period for replacement.
If you would like to return or exchange an item, please email contact us to get return instructions. Any packages returned without our authorization are subject to being returned to sender. We recommend you use a tracking service for all returns..
The returned merchandise must be sent back in its original packaging and returned in the same condition as when sold to you, including all packaging, parts, accessories, manuals, and documentation. The returned item(s) must be repackaged properly so that it is not damaged during shipping.
For your protection we recommend that you use a tracked delivery service when returning your item back to us as we are not liable for any loss or damage while in transit.
*** ALL SALE AND PROMOTIONAL ITEMS will be eligible for Exchange or Credit Points only, No Refund applicable
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+Protect your order from damage, loss, or theft during shipping.
